Returns & Exchanges
Returns and Refund Policy

Foods and perishable goods cannot be returned. Food Based / Herbal Packages / Natural Ingredients are perishable goods, we cannot offer a refund or exchanges on any purchases. On top of this, we set world leading quality standards with our products. To keep in compliance with our quality protocols, we cannot allow products to return to our warehouse once they have left. As you can understand, we cannot control what happens to goods once they leave the warehouse. We have set this policy to ensure you are getting the highest possible standards and to safeguard your health and wellbeing.


Limitation of Liability

Garden of We Do (including its partners and stakeholders) is not liable for any goods lost or damaged by UPS, USPS, DHL, Fedex, Canada Post, Amazon or any other third party postage carriers. In all other cases where your product does not arrive or is damaged, Garden of We Do can issue a discretionary refund. If Garden of We Do decides to issue a refund, credit will be applied to your original mode of payment. However, we are happy to provide you with a full refund under one of our money-back guarantees listed below.


Prices and Payments

All prices are US Dollars. Shipping Costs are Included in all Herbal Packages. You are also responsible for any additional or applicable shipping, customs and/or duty fees incurred. We are entitled to claim from you any appropriate taxes, levies or other charges of whatever nature payable on the supply of the Products in that jurisdiction. Prices, including applicable shipping fees and taxes, are subject to change.


Returns and Refund Policy

Didn’t like the taste (secondary consideration to its benefits)

The taste of our products are all natural, no additional flavor or chemical is added to any herbal package. The flavor of any and all herbal packages, tastes the way nature intended. All herbal packages are free from GMO’s, unnatural additives. Unfortunately, we are unable to issue refunds based on complaints regarding the taste of our products (though, of course, we take your comments into consideration to improve). We do issue refunds if our products do not improve your health issues, so please get in touch with us if you don’t see any results after taking our products so we can issue a discretionary refund.


Being allergic to the product or an ingredient

It’s your responsibility to determine if there is anything you are or could be allergic to. We are not liable in anyway. If you have existing allergies, please connect with us before ordering. We can be reached via “Contact Us” at the bottom of the website or at support@gardenofwedo.org.

Ordered too much

If you’ve made a mistake and ordered more products than you actually wanted to buy, please contact us within 48 hrs of your purchase at support@gardenofwedo.orgso we can make a decision depending on your case. Please note that once we’ve shipped your product or you’ve already received our products, it’s not possible to issue a refund.

Ordered the wrong item

It’s your responsibility to ensure you are ordering the correct item for your own circumstances. If you are unsure which items to order, please contact our customer service team. If you order the wrong item, please contact us immediately and we will do our best to cancel your order before it goes out. However, we cannot make any guarantees. If your order has already been sent out, we cannot provide a refund or accept the goods back into our store. Please also take into consideration that customer service response times can take up to 24-hours and only occur on weekdays at this point in time.It’s your responsibility to ensure you are ordering the correct item for your own circumstances. If you are unsure which items to order, please contact our customer service team. If you order the wrong item, please contact us immediately and we will do our best to cancel your order before it goes out. However, we cannot make any guarantees. If your order has already been sent out, we cannot provide a refund or accept the goods back into our store. Please also take into consideration that customer service response times can take up to 24-hours and only occur on weekdays at this point in time.

We're suffering from financial hardship

We are collectively going through difficult times and we understand you may be suffering from financial hardships at the moment. That’s why we recommend buying one product at a time. If you want to order packages in bulk and/or want to learn about our Brand Ambassador program, please contact us and we will minimize the shipment costs.